FAQs

Before getting in touch why not see if we can answer your question here

Where do I find offers?
Once you have logged into your account simply follow the links, click on the logo of the company offering the discounts. This will open a seperate page which will give you all the details you need.

I want to change my email and password:
Once you have logged into your account you can follow the link to my account. In here you will be able to change and update your details.

I want to update my address:
Once you have logged into your account you can follow the link to my account. In here you will be able to change and update your details.

My account was declined:
This may be because you did not meet the criteria required to make you eligible to apply for the charity champion card or you were unable to evidence your eligibility. You will need to meet the criteria and provide the evidence to apply again. Get in touch we want to help!

I have forgotten my password:
Simply follow the forgotten password link on the log in page, which is accessible at the very top of the home page.

How do I apply for a high street card?
Click on any of the sign up today buttons and complete the registration form. After this we will be in touch to confirm your eligibility and evidence. Once this is complete you will be accepted and be able to start making use of your discounts straight away.

Am I eligible?
Check out the eligibility page for more details. If you can’t see your charity or community work on the list then get in touch. There may be something we have missed.

How does the high street card work?
Once you have purchased your card, you will be able to use this in any store as directed by this website. Each of our corporate partners will specify whether they are offering online discounts only or whether the card can be used in store also.

How does the charity champion card scheme work? 
Its quite a simple concept. If you are eligible then the card will offer you many discounts around the country. You could save hundreds of pounds each year, and to make it even better it is totally free to sign up and you’re not tied in to any contract.

Still haven’t answered your question? get in touch.